Terms of Service

Last updated: 15 January 2026

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website and services provided by flyingfbvi SARL ("flyingfbvi", "we", "us", "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Description of Services

flyingfbvi provides marketing automation platform analysis and comparison services specifically designed for beauty and spa businesses. Our services include platform research, feature comparison, pricing analysis, tailored recommendations, and implementation support.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when submitting enquiries or engaging our services
• Use our website and services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or interfere with the proper functioning of our website
• Not use our services to transmit harmful, offensive, or illegal content
• Respect the intellectual property rights of flyingfbvi and third parties
• Maintain the confidentiality of any login credentials or account information
• Notify us immediately of any unauthorised use of your account or security breaches

Service Availability

We strive to maintain the availability of our website and services, but we cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, for maintenance, updates, or other business reasons.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and analysis reports, is the property of flyingfbvi or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Any analysis reports or recommendations provided to you as part of our services are for your internal business use only and may not be shared with third parties without our prior written consent.

Payment Terms

Payment terms for our services will be specified in separate service agreements or invoices. Unless otherwise agreed, payment is due within 30 days of invoice date. We reserve the right to suspend services for overdue payments and to charge interest on late payments at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

Confidentiality

We understand that you may share confidential business information with us as part of our analysis services. We agree to maintain the confidentiality of such information and use it solely for the purpose of providing our services to you. This confidentiality obligation survives the termination of our relationship.

Limitation of Liability

To the maximum extent permitted by applicable law, flyingfbvi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our website or services.

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you to flyingfbvi for the specific services giving rise to the claim in the twelve months preceding the claim.

Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Disclaimers

Our analysis and recommendations are provided based on available information and our professional expertise. While we strive for accuracy, we make no warranties or guarantees about the completeness, accuracy, or suitability of our recommendations for your specific business needs.

The marketing automation platforms we analyse are third-party services, and we are not responsible for their performance, availability, or changes to their features or pricing. You are solely responsible for evaluating and selecting platforms based on your own requirements.

Indemnification

You agree to indemnify, defend, and hold harmless flyingfbvi, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Dispute Resolution

We encourage you to contact us directly to resolve any disputes or concerns. If we cannot resolve a dispute through direct communication, you may be entitled to use alternative dispute resolution mechanisms, including mediation or arbitration, as provided under applicable law.

Termination

Either party may terminate the service relationship at any time with written notice. We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice, if you violate these Terms or engage in conduct that we deem harmful to our business or other users.

Upon termination, your right to use our website and services ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect, including intellectual property rights, limitation of liability, and governing law provisions.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and flyingfbvi regarding your use of our website and services, and supersede all prior agreements and understandings.

Modifications

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our website or services after such modifications constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms or need to contact us regarding our services, please reach out to us:

Language

These Terms are written in English. In the event of any conflict between the English version and any translation, the English version shall prevail.